Cancellation policy

Purchase Options, Subscriptions & Return Policy

1. Live Events, Digital Sessions & Experiences All sales for digital sessions, live events, interactive platforms, and experiential offerings are final and strictly non-refundable.

• Attendance Policy: Attendance and punctual arrival are mandatory. Failure to attend, late arrival, or missing a scheduled experience will result in forfeiture of access for that session without refund, credit, or rescheduling options.

2. Physical Products (Books, Journals & Merchandise) All physical products, including published books, notebooks/journals, and merchandise :: are printed on demand and fulfilled through third-party partners (including Amazon and Printify).

• Returns & Exchanges: Return requests, replacement orders for defective or damaged items, and shipping inquiries must be processed directly through the point of purchase or fulfillment partner (Amazon or Printify) according to their respective standard return policies.

3. Th3 Maze Key & Recurring Subscription Tiers Subscriptions and recurring access tiers (including Th3 Maze Key) are billed automatically on a recurring schedule based on the interval selected at checkout.

• 72-Hour Cancellation Requirement: To avoid being charged for an upcoming cycle, subscription cancellation requests must be processed or submitted at least 72 hours prior to your scheduled billing/renewal date.

• Late Cancellations & Renewal Charges: If a cancellation request is made less than 72 hours before the billing date or after a charge has already processed, no refunds will be issued for that billing cycle. Your cancellation will take effect at the start of the following monthly billing period, and your access will remain active through the end of the current paid period.

• How to Cancel: You may manage or cancel your subscription at any time via your customer account portal or by submitting a written notice to support prior to the 72-hour window.